Getting in touch with us:
Please include as much detail about your query as possible so that we can help you as best we can.
If you're having trouble with any of our products, please also include some photos or a video of the issue so that our team will be able to get you back on track as quickly as possible.
You can also speak to our team on live chat by clicking the icon on the bottom right of this page.
Our Customer Support Team is available 7 days a week to help with any queries, from 9am – 8pm on weekdays and 9:30am – 6pm on weekends.
Pinter 2 Safety Advice:
If you are getting in touch regarding the Pinter 2 safety notice, please visit our Pinter 2 Safety Advice page.
We have recently announced that we are taking Pinter 2s and Co-Pinter 2s off sale in order to thoroughly investigate reported Pinter 2 failures.
If you are an existing customer with us, you should have received an email containing all of the information regarding this - please make sure to check your junk mail if you're still waiting for this to come through.
We will have further information on this on the 1st June, but if the above information hasn't helped answer your query, or you have a different question altogether, then do feel free to proceed with getting in touch.