APP FAQs

For our Frequently Asked Questions and supporting information surrounding the new Pinter app, please see below.

NEW APP - FAQs

Below is the list of known issues with the current version of the app (1.5.5). We are working to address these as part of our next release, estimated early 2024. Other issues encountered should be raised with our customer support team.

Known app issues

When on an idle Pinter 1 or Pinter 2 - instructions provided are currently for Pinter 3. The standard modal link to Pinter 1 and Pinter 2 instructions should be displayed instead.
Some less common email addresses with multiple subdomains are rejected.
Cannot successfully update gender on the account page.
Push Notifications on Android have a generic circle logo instead of the Pinter logo