It looks like there is water leaking from the seam of my Pinter, is this normal?

When water is trapped between the inside bottle and the casing of the Pinter, it can seem like there is a leak. Water may get trapped during cleaning or purification and it is not discovered until it is then in the Conditioning position. This isn't anything to worry about, and doesn't indicate any problem with your Pinter, you just need to allow it to fully dry. We'd recommend making sure your Pinter isn't fully submerged in water during cleaning to help avoid this happening.